Customer Service

IMPORTANT ANNOUNCEMENTS

Prof. Simons's New York Times and international bestseller, The Invisible Gorilla, addresses the many ways we don't see the obvious and misunderstand how our minds work. It is available from Amazon and other booksellers. Prof. Simons is also available for speaking engagements. See www.dansimons.com for details.

Customer Comments

I'm always looking for ways to improve perception by teaching people actual skills for gathering & using the information available to them. Thank you for making this available - it has intrigued my audiences and made them think, and made me even more sure that people need help developing visual skills.

Suzanne Clothier, Dog Trainer & Lecturer, Flying Dog Press, Johnsville, NY, USA

We show it now and then in trainings to show how our perception can fail us.

Angelika Rinner, Trainer, Rotkreuz, Switzerland

The more dramatic the effect is on the person viewing the clips, the easier it becomes in getting the training message across.

Michael Uttaro, USA

Customer Service

Returns/Warranty

Viscog Productions checks every batch of DVDs to verify that they are fully functional. If you have trouble playing the DVD you ordered, please send us email and we will work with you to rectify the problem. If the DVD proves to be defective, we will exchange it for a new one at no charge. Given that DVDs can be damaged by misuse or abuse, we will exchange DVDs only within the first 30 days after a purchase.

As with any DVD, once it has been opened, we cannot provide a refund. If you have questions about the contents of the DVD, please view the products section of the web site or contact us by email prior to ordering.

Viscog Productions, Inc.

Customer Service

IMPORTANT ANNOUNCEMENTS

Customer Comments

Suzanne Clothier, Dog Trainer & Lecturer, Flying Dog Press, Johnsville, NY, USA

We show it now and then in trainings to show how our perception can fail us.

Angelika Rinner, Trainer, Rotkreuz, Switzerland

The more dramatic the effect is on the person viewing the clips, the easier it becomes in getting the training message across.

Michael Uttaro, USA

Customer Service

Returns/Warranty